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The slop problem is the kind of PR problem that kills industries. It’s the Ford Pinto’s exploding gas tank, New Coke, and the iTunes U2 album fiasco all rolled into one. People see all the hype about AI, then experience entire websites and tens of thousands of social media accounts spewing content no one wants, generated by AI.
That’s a perception problem that won’t go away because you want customers to stop talking about it. You have to build a tool that doesn’t create this problem.
This might not seem like a big deal, but it is. I can’t tell you how many times I’ve had to create a separate Team for a small group because they want a Private Channel, but they also want to use Planner in it, or some other app that wasn’t supported in Private Channels.
As I’ve said many times, Microsoft has invested too much money in AI to let users opt out of using it, even if it does ruin everything Microsoft has been known for.
The surprising part is that someone put the word in a memo. They wrote it down. (Or maybe Copilot wrote it and they didn’t catch it?)
What’s not surprising is that this is the market strategy for an AI tool. Microsoft has a ton of money invested in AI. In many ways, they bet the company on the success of AI generally, and Copilot in particular, and the market just hasn’t developed the way they expected. So, what’s the next step?
Hosting the meeting yourself and using Copilot is safer. It is also more expensive. Blocking external attendees from adding a note-taking application might also be a good idea, which might seem rude.
I’d argue that adding an app to a meeting you’re not hosting without asking is also rude, but that’s just my opinion.
One of the biggest irritations for M365 users is recurring meetings set to run for years, with the organizer having left the organization. How do you get them off people’s calendars, or have them managed by another user?
