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A few months ago, I wrote about people using AI Notetakers in Teams meetings. I’ve spoken several times about the privacy implications of recording Teams meetings, using Copilot, and related practices. One thing I’ve been encouraging people to understand is that, even if you host the meeting and turn off all AI, recording, and transcription…
I want to be charitable and say that this doesn’t reek slightly of desperation, but is instead a strategic decision, possibly to be followed by a price increase next year. Or even that they are trying to lessen the confusion around the different versions of Copilot.
Then I counted the number of “Try Copilot Chat Now!” buttons on that page and immediately realized how desperate they are to get people to use Copilot.
Everything about Teams—security, retention, eDiscovery, privacy, and so on— starts with understanding the data involved. To understand the data involved, you need to be familiar with all the details of this chain reaction. You’re not protecting and investigating data in a Teams channel; you’re dealing with data in Exchange, SharePoint, and potentially in various other locations, depending on the apps used in the channel.
Will that ever be enough revenue to offset the massive investments they’ve made in AI? Time will tell. Right now, these are some early warning signs, but also small enough that I can’t imagine they’ll move the needle one way or the other. I’m not jumping to any conclusions based on them, but I do have my eyes open.
As I’ve said many times, Microsoft has invested too much money in AI to let users opt out of using it, even if it does ruin everything Microsoft has been known for.
I think there are some opportunities in AI for completing tasks, but I also think there is a serious risk in taking action without proper oversight. I’ll be very interested in seeing how Microsoft gets this out to business customers.
