It just isn’t clear to them that they would need to pay for that when they’re already using Copilot to help them write emails and summarize log documents. They are using AI for free on their work PC, their home PC, everywhere. Microsoft has done a really good job of explaining the difference to people who follow Microsoft blogs, but an extremely poor job of explaining it to the average M365 user.
It doesn’t help that they keep changing what is included in the free version, either.
As I’ve said many times, Microsoft has invested too much money in AI to let users opt out of using it, even if it does ruin everything Microsoft has been known for.
OneDrive retention presents several challenges due to the variety of items that reside there by default. Share a file in a Teams chat and collaborate on it? It’s in OneDrive. Upload a file for Copilot to summarize, which will be copied to OneDrive. Meeting recordings and notes? OneDrive. Items from your local desktop and documents folders? Likely synced to OneDrive.
Use OneNote to store notes that you want to keep as a historical record? Yeah, OneDrive.
How do you establish a single policy to cover the retention of all these different scenarios?
As someone responding to an eDiscovery request, the flip side of that statement is, of course, true. Kelly goes into some detail, but for my M365 folks: if you’re going to argue that the version of the document when shared is too difficult to collect, you will need to show your work. That will need to include a whole lot more than saying you don’t know how to do it, or that it’s difficult.
Would you be interested in getting together over a Teams channel to discuss M365, eDiscovery, and other related topics with other subscribers? Perhaps even schedule some chats on occasion? (Paid subscribers, I’ve got some ideas just for you as well.) If you are interested, sign up here. If there’s enough interest, we will definitely get this going in the next few weeks.)
There is more detail in the announcement above, but the bottom line is this. You can get Defender and a range of e5 Purview tools for an additional $15 USD per month per user. With Business Premium costing $22 per month per user when paid annually, that’s a significant savings over a full E5 license if you have fewer than 300 users.
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